Terms of Service & SMS Messaging Terms
Effective Date: August 18, 2026
Business Name: M&T Exclusive Empire
Messaging Platform: Jobber
Phone: 470-592-5192
Email: marisa.smith@mtexclusivempire.com
1. About Our Messaging Program
M&T Exclusive Empire uses Jobber as part of our customer communication and messaging program.
By providing your phone number and consenting to receive text messages from M&T Exclusive Empire, you agree to receive SMS communications related to your customer relationship with our business.
2. Program Description
Our messaging program may be used to communicate with customers regarding:
Appointment confirmations and reminders
Cleaning service scheduling
Quote and estimate updates
Service updates
Invoice and payment notifications
Customer support
Important account or service information
Promotional or marketing messages, when applicable and with appropriate consent
3. Message Frequency
Message frequency varies depending on your appointments, service activity, account, and communication preferences.
You may receive multiple messages during periods of active service or scheduling. Promotional message frequency may vary.
4. Messaging and Data Rates
Message and data rates may apply.
Standard message and data rates or other carrier charges may apply depending on your mobile phone plan and wireless carrier.
M&T Exclusive Empire is not responsible for carrier fees or charges associated with receiving or sending text messages.
5. Customer Support
If you have questions or need assistance:
Reply HELP to any SMS message from M&T Exclusive Empire
or contact us directly:
Phone: 470-592-5192
Email: marisa.smith@mtexclusivempire.com
6. Opting Out of Text Messages
To stop receiving SMS messages, reply STOP to any message from M&T Exclusive Empire.
After you send STOP, you will receive confirmation that you have been unsubscribed from applicable SMS communications.
You may opt back in by contacting M&T Exclusive Empire or following the applicable re-subscription instructions.
7. Consent Is Not Required to Purchase Services
Consent to receive promotional or marketing text messages is not a condition of purchasing goods or services from M&T Exclusive Empire.
8. Privacy
Your privacy is important to us. Information collected through our messaging program is handled in accordance with our Privacy Policy.
9. Changes to These Terms
M&T Exclusive Empire may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised effective date.
10. Contact Information
For questions regarding these Terms of Service or our messaging program:
M&T Exclusive Empire
Phone: 470-592-5192
Email: marisa.smith@mtexclusivempire.com
SMS Support: Reply HELP
SMS Opt-Out: Reply STOP